Dear Gary, Carol and Staff,
On behalf of Tyson and myself, we would like to sincerely thank you for all your help in the making and designing of our engagement ring. We both couldn't be happier, its absolutely beautiful.
Kindest regards, Phillipa and Tyson
Engagement Ring Design from Afar
In the last year, I have used Coomber Bros Jewellers for my wife’s engagement ring and our wedding bands. When I enquired about my wife’s engagement ring we were living in Cloncurry and for our wedding bands we had relocated to Airlie beach, both a fair way from Roma. The only way to communicate and correspond with Gary and Carol was by phone or email. Communicating via email and phone has not always worked for me in the past, but with Coomber Bros it was not a problem at all. I always knew what was going on throughout, from the planning and drawing of the rings, to the making of the rings down to the shipping of the rings. The customer service was second to none. If I had any questions I could call and speak to one of the team or send an email and get a reply in the same day. There was always someone there to help and assist me. I would recommend Coomber Bros Jewellers to any one, for their spectacular jewellery and outstanding customer service.
I have never met Gary or Carol but would like to one day to thank them personally for their professionalism and beautiful rings they have made for my wife and I.
I had lovely quality stones in settings that were a bit out-dated and so I rarely wore them. I wanted all the stones set into one ring that I would wear all the time but as my hands are quite small I knew it was going to be a challenge designing a setting that wasn’t too big and garish for me!
The staff at Coombers were really helpful and took the time to spend with me to ensure I got the setting I wanted taking into consideration my ideas and their valued suggestions as well eventually coming up with the setting I really loved and suited me. Throughout the whole design process they invited me in to the shop to see how the work was progressing and of course if I was happy with the setting etc. It was great too, that the staff were able to use as much of the gold from my other rings as possible saving me some money… maybe for other purchases!!
I love my ring and as I wear it often people are always commenting on how lovely it is and what a unique design it is also. The Coomber Bros staff went out of their way to ensure I got the ring of my choice being mindful of my needs.
Thanks Maxine Thomas
Hi ,lovely surprise to see my beautiful ring posted on your cover page. I am so very happy with the way the way it has turned out it has a lot of sentimental value with stones coming from three different rings (large centre diamond from mother-in law, small diamonds my husbands grandmother and yellow sapphires from my husbands aunty. Your expertise and professionalism guiding me to my final decision was wonderful. Will recommend your business to anyone that asks about this beautiful ring .
Thanks again - Debbie Huddy